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Legal

MODULEBEDS NORDICS OY LEGAL INFORMATION

4.3.2025

1. General Terms and Conditions

1.1 Company Information

ModuleBeds Nordic Oy (Business ID: 3457530-4) is a Finnish company specializing in the sale of high-quality furniture and home furnishings through its online store.


Contact Information:


Address: Pyhtäänkorventie 16 E 49, 01530 Vantaa, Finland


Email: info@modulebeds.com


Phone: +358 45 128 5506


1.2 Scope of Terms

These terms and conditions apply to all purchases made through the ModuleBeds Nordic Oy online store.


1.3 Intellectual Property

All content on the website, including text, images, and product details, is protected by copyright and may not be copied or reused without prior written permission.


2. Delivery Terms

2.1 Delivery Area and Time

We currently deliver to Finland and selected EU countries.


Finland: Estimated delivery within 14 days


EU countries: Estimated delivery within 4 weeks


2.2 Delivery Methods and Costs

Free delivery for all orders over €1,000


Other delivery costs are calculated at checkout based on the delivery destination and order size


3. Payment Terms

3.1 Accepted Payment Methods

We accept the following secure payment methods:


Online banking


Credit cards (Visa, Mastercard)


MobilePay


Google Pay / Apple Pay


Invoice and installment payments (via Klarna)


4. Cancellation and Returns

4.1 Right to Cancel

You have the right to cancel your order within 14 days of receiving the product.


4.2 Return Process

To return a product:


Contact our customer service to inform us of your return


Carefully repack the product in its original packaging


Follow the return instructions provided by our team


We will process your refund within 14 days of receiving the returned item


4.3 Exceptions

Please note: Custom-made or personalized products are non-returnable


5. Complaints and Warranty

5.1 Product Complaints

If your product is defective or damaged, please contact our customer service team immediately to resolve the issue.


5.2 Warranty

All ModuleBeds products are covered by a 2-year limited warranty against manufacturing defects.

2-Year Limited Warranty

Coverage: 

This warranty covers any defects in material or workmanship under normal use during the first two years from the date of purchase.​ What We Will Do: If a defect arises and a valid claim is received within the 2-year period, we will either:​ Repair the product at no charge, using new or refurbished replacement parts, or​ exchange the product with a new or refurbished product. ​

What Is Not Covered: 

This warranty does not cover problems caused by: Conditions, malfunctions, or damage not resulting from defects in material or workmanship.​ Damage resulting from unauthorized modifications or alterations. Normal wear and tear, including but not limited to scratches, dents, or stains.​

How to Obtain Warranty Service:

To obtain warranty service, please contact our customer service team at [info@modulebeds.com] with your proof of purchase and a detailed description of the issue.